STORE POLICY
CUSTOMER CARE
Privacy and Safety Policy
Welcome to Iinfinitii Adventure Tactical! Your privacy and safety are of utmost importance to us. This policy outlines how we handle your personal information and ensure your safety while shopping with us.
Privacy Policy
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Account Information: Username and password for registered users.
- Usage Data: Information about how you use our website, including browsing history and interactions.
- Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your browsing experience.
2. How We Use Your Information
Your information is used for:
- Order Processing: To process and fulfill your orders, including shipping and returns.
- Customer Support: To provide customer support and respond to your inquiries.
- Personalization: To tailor our services and products to your preferences.
- Marketing: To send you promotional materials, special offers, and updates with your consent.
- Improvement: To analyze and improve our website, products, and services.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except for:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database.
- Access Controls: Personal information is accessible only by those authorized with special access rights to our systems, and they are required to keep the information confidential.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectify: Request correction of any incorrect or incomplete information.
- Erase: Request deletion of your personal information, subject to legal constraints.
- Withdraw Consent:** Opt-out of receiving marketing communications at any time.
6. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page, and where appropriate, notified to you by email.
Safety Policy
1. Product Safety
We are committed to ensuring that all our products meet high safety standards. Our safety measures include:
- Quality Control: Regular inspections and testing of products to ensure they meet regulatory and safety standards.
- Accurate Descriptions: Providing detailed product descriptions and safety information on our website.
2. Safe Shopping Environment
We strive to provide a secure online shopping environment through:
- Secure Payment Processing: Using trusted payment gateways and encryption technologies to protect your financial information.
- Fraud Prevention: Monitoring transactions for fraudulent activities and taking immediate action when necessary.
3. User Responsibilities
To ensure a safe shopping experience, we ask that you:
- Use Strong Passwords: Create strong, unique passwords for your account.
- Report Issues: Notify us immediately if you suspect any unauthorized use of your account or have any safety concerns about our products.
4. Contact Us
If you have any questions or concerns about our privacy and safety policies, please contact us at:
- Email: iinfinitii.industries@gmail.com
- Phone: 072 217 8625
Thank you for choosing Infiniti Adventure Tactical. We are committed to protecting your privacy and ensuring your safety. Happy shopping!
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments
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NB, PLEASE NOTE THAT WE CURRENTLY AWAIT OUR PAYFAST portal connection. IN THE MEANTIME DIRECT PAYMENTS (EFT) AS PAYMENT METHOD IS USED.
WE APOLOGIZE FOR THE INCONVENIENCE
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FNB
ACCOUNT NUMBER: 63085964584
BRANCH: 250655
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Please send us proof of payment with your name and cell number as reference by e-mail.